Why Choose Vicibox Center?

Buy or sell VoIP software (billing software, application, softswitch, and others). Post your offers or requirements.

If you want to buy equipment, describe what you are looking for, your requirements and desired rate.

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masudrobiul
Posts: 3
Joined: Sat Jun 26, 2021 2:03 pm

Why Choose Vicibox Center?

Post by masudrobiul »

Tech Support: We are always here to run your operations smoothly.
WebRTC Based Solution: No need to for any soft/hard phones.
Low Cost Dialing Solution & many user friendly features……………..

Features
WebRTC Based Web Phone, Predictive Dialing, AMD Detection, Human Detection & many more...

Dialer Features
Ø Inbound, Outbound and Blended call handling, also Inbound Email and Chat
Ø Skills-based routing with agent ranking
Ø Outbound agent-controlled, broadcast and predictive dialing
Ø Integrated call recording
Ø Three-Way calling within the agent screen
Ø Agent Scripting with customer data
Ø Scheduled Callbacks: Agent-Only and Anyone
Ø External CRM Integrations
Ø Ability to have agents work from almost any internet connected computer
Ø Web-configurable IVRs and Voicemail boxes
Ø Outbound CallerID Groups: per-State, per-Areacode, Round-robin and Auto-rotate
Ø Custom Data Field Forms with Switchable Forms
Ø Zoiper, Webphone and our WebRTC phone are both included
Ø Virtually limitless campaigns, lists, IVRs, inbound queues, DIDs, phone accounts, voicemail boxes, and user accounts
Ø Inbound Post-Call Customer Surveys
Ø Inbound Queue Preserve-Place-in-Line
Ø Inbound Queue Closing Time Features
Ø Integrated web-based agent phone included, requires no agent setup
Ø Immediate or scheduled website callbacks
Ø Real-time reports with “click-to-listen” to monitor agent phone calls
Ø Inbound and Advanced Forecasting Reports
Ø Internal chat and broadcast messaging to agents
Ø Full USA, Canada and UK regulatory-compliance
Ø DNC.COM Lead Filtering and Inbound Call Filtering
Ø 99.9% up-time guarantee*
Ø Dedicated dialing server hardware
Ø Single server guaranteed to handle at least 25 agents at 3:1 line ratio
Ø Additional servers can be added to increase agent and call capacity
Ø Month-to-month terms, no long-term contracts
Ø No hidden fees

"Please Info Us for more details DEMO
Live support chat"

WhatsApp: +8801834452662
Email : masudmaty@gmail.com
Skype: robiulislam2662

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